Privacy Policy

NXTGEN Boxing Club ("NXTGEN", "we", "us") runs this app for our members. This policy explains what we collect, why, and the choices you have. We handle personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth). Questions? Reach us at hello@nxtgenboxing.com.au, 0452 327 415, or 15 Margate Street, Botany NSW 2019.

• Details you give us: your name, and if you choose, your email and a profile photo.
• Training activity you log: sessions you confirm, streaks, rewards you claim, and personal training bookings.
• Merchandise orders. Card payments are handled by Stripe, and we never see or store your full card number.
• Your waiver: if you complete the liability waiver, we record that you agreed and when.
• Basic technical data needed to run the app on your device.

Please do not enter sensitive financial details, passwords, or government IDs anywhere in this app.

We use your information to run your membership experience: track your training and rewards, manage bookings and orders, keep you posted through the feed, and improve the app. We do not sell your personal information to anyone.

We use a small number of trusted providers who only process your data on our behalf:

• Vercel, which hosts the app.
• Supabase, which stores app data and manages secure sign in and file storage.
• Stripe, which processes card payments.
• GymDesk, our membership and billing platform, where your membership and signed waiver are held.

Each has its own privacy and security practices, and we share only what is needed for them to do their job.

We do not use artificial intelligence to make automated decisions about you, and we do not feed your personal information into third party AI systems. If this ever changes, we will update this policy first and tell you.

The app uses local storage on your device to remember you and keep working offline. We do not use third party advertising cookies, and we do not sell tracking data.

Data sent between your device and our services is encrypted in transit. Financial and analytics data is locked down so that only the head coaches can access it, enforced at the database level rather than just hidden in the app. Profile photos are kept in private storage, not public. No system is perfectly secure, but we take reasonable steps to protect your information.

We keep your information while you are a member and using the app. When you delete your data or leave the club, we remove or de-identify your personal information, unless we are required to keep some records by law, for example tax records for purchases.

• View and update your name, email, and photo in the app any time.
• Delete everything the app has stored about you from Profile, using "Delete my data".
• Ask us for a copy of your information, or ask us to correct or delete it, by contacting us at hello@nxtgenboxing.com.au, 0452 327 415, or 15 Margate Street, Botany NSW 2019.

We will respond within a reasonable time. If you are unhappy with how we handle a privacy issue, you can contact the Office of the Australian Information Commissioner.

Our junior program, THE NXT GEN, is for children aged 7 to 14. Children are enrolled by a parent or guardian through the gym, and a parent or guardian manages their details. We do not knowingly collect a child's personal information in the app without a parent or guardian's involvement.

If we change this policy, we will update the date at the top and, for important changes, let you know in the app.

Contact us at hello@nxtgenboxing.com.au, 0452 327 415, or 15 Margate Street, Botany NSW 2019.